Refund policy

 ALL SALES FINAL/ NO CANCELATIONS

 

Please be aware that color variants may be slightly different to the mockups. Some shirt colors will bring out colors more than others.   Also, we suggest that you use a laser thermometer to ensure your heat press is not too hot or not hot enough for ALL transfers. Please allow 3-5 business days for orders to be shipped before contacting us. If your order is time sensitive please contact us before ordering to make sure that can be accommodated. 

For any defective or wrong items, please email kcttransfers@gmail.com immediately.  Please contact within 48hours for anything needing replaced. 

 PLEASE KNOW I AM NOT RESPONSIBLE FOR ANY LOST OR DAMAGED ORDERS DUE TO USPS or UPS. I strongly urge you to purchase ROUTE insurance. You would then file a claim to get your order repurchased.